Strategy map design based on the balance scorecard framework for higher education institutions

Autores
Salinas, Sergio; Murcia, Enzo; Tagarelli, Sandra; Bianchini, Germán; Caymes Scutari , Paola; Ontiveros, Patricia; Rotella, Carina
Año de publicación
2021
Idioma
inglés
Tipo de recurso
artículo
Estado
versión aceptada
Descripción
Educational technology enables institutions to enhance their educative process as well as the services they provide to students and society. For this reason, higher education institutions for several years invested resources in technology to develop competitive advantages. However, they can underestimate the complexity of integrating technology in the educative process leading to underutilization of these resources. The COVID-19 pandemic changed many aspects in human life including the configuration of higher education institutions. In this sense, the lockdown implemented in several countries acelerated the process of integrating Education technology (EdTech) in the education process. Nowadays, the new normality in education relies on diverse hardware and software platforms. The consequences of the pandemic pushed institutions to makefast decisions about the use of these platforms in education without plan developed in advanced. This paper presents an strategy map based on the Balanced Scorecard Framework to maximize the benefits of using EdTech in higher education institutions. The results presented in this work aim to enable institutions to maximize the use of their resources, improve their productivity by the means of fusing EdTech and the educative process based on the lessons learnt during the pandemic.
Fil: Universidad Tecnológica Nacional. Facultad Regional Mendoza, Argentina
Peer Reviewed
Materia
Scorecard, Strategy map, Education
Nivel de accesibilidad
acceso abierto
Condiciones de uso
2024-06-07T12:55:49Z
Repositorio
Repositorio Institucional Abierto (UTN)
Institución
Universidad Tecnológica Nacional
OAI Identificador
oai:ria.utn.edu.ar:20.500.12272/10934
Acceder
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spelling Strategy map design based on the balance scorecard framework for higher education institutionsSalinas, SergioMurcia, EnzoTagarelli, SandraBianchini, GermánCaymes Scutari , PaolaOntiveros, PatriciaRotella, CarinaScorecard, Strategy map, EducationEducational technology enables institutions to enhance their educative process as well as the services they provide to students and society. For this reason, higher education institutions for several years invested resources in technology to develop competitive advantages. However, they can underestimate the complexity of integrating technology in the educative process leading to underutilization of these resources. The COVID-19 pandemic changed many aspects in human life including the configuration of higher education institutions. In this sense, the lockdown implemented in several countries acelerated the process of integrating Education technology (EdTech) in the education process. Nowadays, the new normality in education relies on diverse hardware and software platforms. The consequences of the pandemic pushed institutions to makefast decisions about the use of these platforms in education without plan developed in advanced. This paper presents an strategy map based on the Balanced Scorecard Framework to maximize the benefits of using EdTech in higher education institutions. The results presented in this work aim to enable institutions to maximize the use of their resources, improve their productivity by the means of fusing EdTech and the educative process based on the lessons learnt during the pandemic.Fil: Universidad Tecnológica Nacional. Facultad Regional Mendoza, ArgentinaPeer Reviewed2024-06-07T12:55:49Z2024-06-07T12:55:49Z2021-01-01info:eu-repo/semantics/articleinfo:eu-repo/semantics/acceptedVersionhttp://purl.org/coar/resource_type/c_6501info:ar-repo/semantics/articulopdfapplication/pdfCoNaIISI 2021http://hdl.handle.net/20.500.12272/10934*engPID 7658info:eu-repo/semantics/openAccess2024-06-07T12:55:49Zhttp://creativecommons.org/publicdomain/zero/1.0/CC0 1.0 UniversalUniversidad Tecnológica Nacional. Facultad Regional MendozaAtribuciónreponame:Repositorio Institucional Abierto (UTN)instname:Universidad Tecnológica Nacional2026-09-24T12:48:20Zoai:ria.utn.edu.ar:20.500.12272/10934instacron:UTNInstitucionalhttp://ria.utn.edu.ar/Universidad públicaNo correspondehttp://ria.utn.edu.ar/oaigestionria@rec.utn.edu.ar; fsuarez@rec.utn.edu.arArgentinaNo correspondeNo correspondeNo correspondeopendoar:a2026-09-24 12:48:20.946Repositorio Institucional Abierto (UTN) - Universidad Tecnológica Nacionalfalse
dc.title.none.fl_str_mv Strategy map design based on the balance scorecard framework for higher education institutions
title Strategy map design based on the balance scorecard framework for higher education institutions
spellingShingle Strategy map design based on the balance scorecard framework for higher education institutions
Salinas, Sergio
Scorecard, Strategy map, Education
title_short Strategy map design based on the balance scorecard framework for higher education institutions
title_full Strategy map design based on the balance scorecard framework for higher education institutions
title_fullStr Strategy map design based on the balance scorecard framework for higher education institutions
title_full_unstemmed Strategy map design based on the balance scorecard framework for higher education institutions
title_sort Strategy map design based on the balance scorecard framework for higher education institutions
dc.creator.none.fl_str_mv Salinas, Sergio
Murcia, Enzo
Tagarelli, Sandra
Bianchini, Germán
Caymes Scutari , Paola
Ontiveros, Patricia
Rotella, Carina
author Salinas, Sergio
author_facet Salinas, Sergio
Murcia, Enzo
Tagarelli, Sandra
Bianchini, Germán
Caymes Scutari , Paola
Ontiveros, Patricia
Rotella, Carina
author_role author
author2 Murcia, Enzo
Tagarelli, Sandra
Bianchini, Germán
Caymes Scutari , Paola
Ontiveros, Patricia
Rotella, Carina
author2_role author
author
author
author
author
author
dc.subject.none.fl_str_mv Scorecard, Strategy map, Education
topic Scorecard, Strategy map, Education
dc.description.none.fl_txt_mv Educational technology enables institutions to enhance their educative process as well as the services they provide to students and society. For this reason, higher education institutions for several years invested resources in technology to develop competitive advantages. However, they can underestimate the complexity of integrating technology in the educative process leading to underutilization of these resources. The COVID-19 pandemic changed many aspects in human life including the configuration of higher education institutions. In this sense, the lockdown implemented in several countries acelerated the process of integrating Education technology (EdTech) in the education process. Nowadays, the new normality in education relies on diverse hardware and software platforms. The consequences of the pandemic pushed institutions to makefast decisions about the use of these platforms in education without plan developed in advanced. This paper presents an strategy map based on the Balanced Scorecard Framework to maximize the benefits of using EdTech in higher education institutions. The results presented in this work aim to enable institutions to maximize the use of their resources, improve their productivity by the means of fusing EdTech and the educative process based on the lessons learnt during the pandemic.
Fil: Universidad Tecnológica Nacional. Facultad Regional Mendoza, Argentina
Peer Reviewed
description Educational technology enables institutions to enhance their educative process as well as the services they provide to students and society. For this reason, higher education institutions for several years invested resources in technology to develop competitive advantages. However, they can underestimate the complexity of integrating technology in the educative process leading to underutilization of these resources. The COVID-19 pandemic changed many aspects in human life including the configuration of higher education institutions. In this sense, the lockdown implemented in several countries acelerated the process of integrating Education technology (EdTech) in the education process. Nowadays, the new normality in education relies on diverse hardware and software platforms. The consequences of the pandemic pushed institutions to makefast decisions about the use of these platforms in education without plan developed in advanced. This paper presents an strategy map based on the Balanced Scorecard Framework to maximize the benefits of using EdTech in higher education institutions. The results presented in this work aim to enable institutions to maximize the use of their resources, improve their productivity by the means of fusing EdTech and the educative process based on the lessons learnt during the pandemic.
publishDate 2021
dc.date.none.fl_str_mv 2021-01-01
2024-06-07T12:55:49Z
2024-06-07T12:55:49Z
dc.type.none.fl_str_mv info:eu-repo/semantics/article
info:eu-repo/semantics/acceptedVersion
http://purl.org/coar/resource_type/c_6501
info:ar-repo/semantics/articulo
format article
status_str acceptedVersion
dc.identifier.none.fl_str_mv CoNaIISI 2021
http://hdl.handle.net/20.500.12272/10934
*
identifier_str_mv CoNaIISI 2021
*
url http://hdl.handle.net/20.500.12272/10934
dc.language.none.fl_str_mv eng
language eng
dc.relation.none.fl_str_mv PID 7658
dc.rights.none.fl_str_mv info:eu-repo/semantics/openAccess
2024-06-07T12:55:49Z
http://creativecommons.org/publicdomain/zero/1.0/
CC0 1.0 Universal
Universidad Tecnológica Nacional. Facultad Regional Mendoza
Atribución
eu_rights_str_mv openAccess
rights_invalid_str_mv 2024-06-07T12:55:49Z
http://creativecommons.org/publicdomain/zero/1.0/
CC0 1.0 Universal
Universidad Tecnológica Nacional. Facultad Regional Mendoza
Atribución
dc.format.none.fl_str_mv pdf
application/pdf
dc.source.none.fl_str_mv reponame:Repositorio Institucional Abierto (UTN)
instname:Universidad Tecnológica Nacional
reponame_str Repositorio Institucional Abierto (UTN)
collection Repositorio Institucional Abierto (UTN)
instname_str Universidad Tecnológica Nacional
repository.name.fl_str_mv Repositorio Institucional Abierto (UTN) - Universidad Tecnológica Nacional
repository.mail.fl_str_mv gestionria@rec.utn.edu.ar; fsuarez@rec.utn.edu.ar
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score 13.265058

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